Who we are
This Privacy Policy explains how Take Five Coffee collects, uses, and shares your personal information when you visit or make a purchase from www.takefivecoffee.com.au.
What Personal Information Do We Collect?
Take Five Coffee, operated by Sigma Collective Pty Ltd, gathers personal information from a variety of sources, including from customers, advertisers, potential employees, mailing lists, recruitment agencies, contractors, and business partners.
Typically, Take Five Coffee collects personal details such as name, address, contact information, and, where relevant, financial details, including banking and credit card information.
Collecting Personal Information
Take Five Coffee primarily collects information through account registration and updates. Personal information may be provided when you purchase a product or service, participate in a survey, enter a contest, join forums, or communicate with Take Five Coffee by email, or in writing (e.g., contacting customer service or leaving feedback).
We also use “Cookies”—data files on your device containing a unique identifier—to gather information. Cookies help us provide tailored advertising based on your interests. You can adjust your browser settings to alert you before a cookie is downloaded or to prevent cookies entirely. However, cookies enable some of Take Five Coffee’s features, so we recommend leaving them enabled for the best experience.
On occasion, we collect information indirectly. Take Five Coffee strives to collect information only from the individual involved; however, we may sometimes receive details from third parties. If you provide another person’s information to Take Five Coffee, you are responsible for informing them and sharing this policy.
How Does Take Five Coffee Use Your Personal Information?
We use collected information for the primary purpose it was obtained and for related purposes, such as:
- Communicating with you;
- Providing the products or services you request;
- Personalising your experience, such as saving shopping cart details;
- Enhancing and managing our services;
- Informing you about Take Five Coffee opportunities that may be of interest;
- Offering you the option to receive email updates and newsletters.
When you order through the Site, we retain your order information for record purposes, unless you request deletion.
Accessing Your Personal Information
You have the right to access and correct your personal information, as per the Privacy Act. For access requests, use the contact information below. We may ask you to verify your identity and specify the information required.
Sharing Your Personal Information
Take Five Coffee values your privacy and does not sell your information. However, we may share your information with:
- Third parties engaged to perform functions on our behalf, such as processing payments, fulfilling orders, and conducting marketing or research;
- Third parties you authorise to receive information from Take Five Coffee.
We use WooCommerce to power our online store (details on WooCommerce’s privacy practices can be found here) and Google Analytics to understand site usage (Google’s privacy policy can be found here). You can opt out of Google Analytics here.
We may also share information to comply with legal requirements, respond to lawful requests, or protect our rights.
How Do We Protect Your Personal Information?
Take Five Coffee manages personal information in line with this policy and Australian privacy laws. We safeguard your information from misuse, loss, or unauthorised access with secure servers, encryption for transactions, firewalls, and password protection. We use Secure Sockets Layer (SSL) to encrypt information you input. To prevent unauthorised access, remember to sign out when using shared devices.
Policy Updates
We may update this Privacy Policy periodically to reflect any changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
If you have questions about our privacy practices, would like more information, or wish to make a comment, please contact us at wecare@takefivecoffee.com.au or by mail at:
Take Five Coffee
Re: Privacy Compliance
PO Box 278
Pyrmont NSW 2009
